BY ERMINESOFT    UPDATED June 15, 2025
The My AIS app has undergone various updates, aimed at enhancing user experiences by providing a more efficient and functional interface. Users have expressed a desire for a faster loading experience, indicating the importance of efficiency in app performance. Feedback has highlighted the convenience of having balance and data balance displays on the home page, suggesting a need for easy access to critical account information.
Positive remarks have been made regarding recent bug fixes, which resolved issues causing app slowdowns and improved device compatibility, notably with models such as Realme C17. These improvements have not only stabilized performance but also enriched the graphical and screen responsiveness, making the mobile experience more enjoyable for users.
The app now supports comprehensive bill payment functionalities, allowing users to manage their expenses seamlessly from their mobile devices. This feature underscores the app's role in facilitating a more manageable and efficient lifestyle, especially for active users who rely on the app for routine financial transactions.
However, several users have pointed out areas needing attention. There have been concerns about the visibility of data and airtime balance in the latest version of the app. This feature, crucial for users who frequently use roaming data, has been missed by many, highlighting the need for a transparent and user-friendly interface that caters to the needs of international travelers and those closely monitoring their data consumption.
Addressing feedback on functionality, the development team has made strides in fixing issues related to developer options that caused the app to underperform. The effort to resolve these technical setbacks reflects a commitment to improving the app's stability and user satisfaction.
Customer service has been praised for its responsiveness and effectiveness in assisting users with their concerns. This aspect of the app's support system is vital in maintaining user trust and ensuring that help is available when needed, particularly for services related to account management and international usage.
Despite its strengths, the app has faced criticism over accessibility issues, with some users finding it challenging to open the app and check their balance. The feedback calls for enhanced reliability and transparency in the app's operation, ensuring that all users can access and manage their accounts without hindrance.
Recent updates have aimed to improve the visibility of data and airtime balance for roaming users, addressing concerns about monitoring data usage for global internet access.
Yes, the app provides functionalities for paying bills, offering users a convenient way to manage their expenses directly from their mobile devices.
Yes, recent updates have significantly improved app performance, fixing bugs that previously caused slowdowns and ensuring compatibility with a wider range of devices.
The customer service team for My AIS has been noted for their quick and effective response to user inquiries, providing necessary support and enhancing user satisfaction.
my AIS is primarily a mobile app designed for smartphones. However, you can run my AIS on your computer using an Android emulator. An Android emulator allows you to run Android apps on your PC. Here's how to install my AIS on your PC using Android emuator:
Visit any Android emulator website. Download the latest version of Android emulator compatible with your operating system (Windows or macOS). Install Android emulator by following the on-screen instructions.
Launch Android emulator and complete the initial setup, including signing in with your Google account.
Inside Android emulator, open the Google Play Store (it's like the Android Play Store) and search for "my AIS."Click on the my AIS app, and then click the "Install" button to download and install my AIS.
You can also download the APK from this page and install my AIS without Google Play Store.
You can now use my AIS on your PC within the Anroid emulator. Keep in mind that it will look and feel like the mobile app, so you'll navigate using a mouse and keyboard.